Returns & Refunds

We want every racer and family to be stoked on their order. If something isn't right, here's how we make it right.

Damaged or defective items

If your order arrives damaged, defective, or with a printing error, email gas2passhydration@gmail.com within 14 days of delivery with your order number and a photo of the issue. We'll send a free replacement or a full refund — your call.

Apparel (Printful)

• Tees, caps, and other apparel are made on demand, so we don't accept returns for wrong size or buyer's remorse.
• Please double-check the size guide on the product page before ordering.
• If the print is defective or the wrong item shipped, we'll replace it free.

Stickers & accessories

Unused, unopened stickers and accessories can be returned within 30 days of delivery for a refund of the item price (shipping is non-refundable). Email us first for return instructions.

Founder Pack & Founding Family Kit

These are limited-run, personalized kits. You can cancel and get a full refund any time before the kit ships. Once it ships, returns are only accepted for damage or defects per the policy above.

Hydration sticks

For food safety reasons, opened hydration packs can't be returned. If a sealed pack arrives damaged, we'll replace it.

How refunds are issued

Refunds go back to the original payment method within 5–10 business days of approval. You'll get an email confirmation when the refund is issued.

Questions?

Email gas2passhydration@gmail.com or call 704-726-3230. We're a small team and we read every message.